All in a day’s work.
The hospitality industry is one of the fastest-growing industries in the world. It offers some exciting careers and a lot of job satisfaction. But it is not easy working in a hotel – the peak holiday season is hard work, with employees often working long hours and sometimes 7 days a week.
Every member of staff is responsible for rooms, the food and beverage service, registration and general management. There is a wide variety of jobs in larger hotels. An average hotel receptionist usually works from 7 am (after morning) 3 pm (past morning) but occasionally he works nights. He checks both the manual records and the computer records to see which rooms are occupied, which are closed for maintenance and which need cleaning. During the day shift he sends faxes and emails confirming bookings, check in new guests and prepare bills for the checking out. He also answer the telephone calls, deal with enquires, take reservations and put calls through to other departments.
Hospitality is people dealing with people. If you do not like people, this isn’t the career for you.